Why the Smart Commerce℠ Platform?
Fragile customer loyalty. Siloed data. Low employee productivity and engagement. This is the commerce reality that merchants are living in. But it doesn’t have to be. Now is the time to adopt transformative technology that gives businesses the core competencies to enable collaborative and personalized customer experiences across any channel.
4-Tell’s Smart Commerce℠ Platform allows your entire workforce to create fluid, personalized customer experiences from start to finish of the shopper journey.
Unite around your customers.
Our Collaborative Commerce Engine simultaneously enriches real-time customer and transaction data, while displaying the intelligence to your teams through customer profiles, segment analytics and a unified view of product/catalog data. By showcasing our insights in this way, we inspire sales, customer service and marketing to collaborate more effectively with every shopper—driving loyalty, inspiring confidence and, ultimately, boosting business results.
4-Tell’s Smart Commerce℠ Platform empowers every member of your workforce to execute data-driven decisions in the moment, based on massive data sets and intelligent insight across all channels.
Increase Sales and Loyalty
Powered by intelligent insights, every individual can create fluid, collaborative and personalized customer experiences that drive sales and customer loyalty.
Personalize Customer Experiences
We give businesses the intelligence, tools and automation to personalize every customer experience online and in-store.
Powerful Merchandising Controls
By understanding how cohorts of shoppers are interacting with products, businesses have the control to set rules and logic to serve the right products to the right segments.
Support Multiple Channels
By integrating transaction data from all involved systems, each individual in an organization has the insight to support customers at every touchpoint.
Target High-Value Shoppers
Our system identifies which customer cohorts are high value so salespeople can target specific customers to initiate personalized, collaborative interactions—online and in-store.
Insights into Customer Behavior
4-Tell’s Smart Commerce℠ Platform provides real-time critical insights into individual and cohort consumer behavior.
“We know it engages our shoppers because our conversion rate increased 13.9%. Shoppers who click on 4-Tell recommendations spend 4 times longer shopping on our site, and we see a 12.5% increase in their average order value.”
“4-Tell has been a critical tool to our business, increasing our average order value by 15.2% and influencing 13% of all online product sales. Most importantly, 4-Tell helps our gamers find exactly what they’re looking for when on our site.”
“I love 4-Tell – they’re giving me an easy way to implement some of the cool strategies used by retailers such as Amazon.”
Our partners? Simply, the best.
4-Tell integrates with ALL eCommerce and email platforms. Custom build? No worries, we have you covered.