The choice before retailers is simple: implement technology for the sake of total automation and self-service or implement technology to enable high-touch, full-service experiences.
As shoppers demand seamless digital experiences, CX leaders are rebuilding their websites with new designs that are aimed to meet the needs of customers.
Still don’t think your business needs to be prioritizing personalization? Consider these 4 reasons why it’s absolutely necessary.
4-Tell's Magento extension has helped hundreds of online merchants quickly and easily deploy personalized recommendations that drive significant results.