To meet the dynamic needs of consumers, businesses must serve segments of one by anticipating customer needs and providing the channel flexibility and information to accomplish a purchase with ease.
Your best customers commonly create the lion’s share of your sales, and you should do everything you can to ensure they feel loved and supported But what about your other customers? How can [...]
We’re all familiar with the damming predictions about technology replacing humans – to recap, a Forrester stat forecasts technology to displace 1 million salespeople by 2020. Despite the fear [...]
54% of C-suite executives polled by management consultancy A.T. Kearney said that having a corporate culture unable to embrace digital technologies was one of their biggest barriers to digital [...]